Returns & Exchanges

We want you to love your Kotn essentials, which is why we offer a 30-day window for returns or exchanges on all unwashed and unworn items. Please note that for hygiene reasons, underwear and socks are final sale.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Choose Your Method

Select whether you would like an exchange for a different size, store credit, or a refund to your original payment method.

3

Print and Pack

Download your prepaid shipping label and securely pack your items in their original packaging or a reusable mailer.

4

Drop Off and Track

Drop your package at the designated carrier location; you will receive a confirmation email once your return has been processed at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing